With more companies going global, and more employees spread across multiple geographic locations, the demand for remote access technologies has never been greater. The good news is that telecommuting has the potential to be mutually beneficial to the increasingly mobile workforce and their companies. Remote employees believe they are more productive with a flexible schedule that allows them to work both in the office and at home, whenever they need to, and their employers obviously stand to benefit from this increased productivity. As Jeffrey Burt of eWeek explains, “Greater worker mobility is one of the key trends…changing the way corporate IT works.”
The current situation
BYOD is here to stay, that much has been known for several years now. However, thanks to research recently conducted by Pertino, we have a better understanding of exactly what it is that employees are looking for in terms of working remotely. One interesting revelation from the study is, though people want their jobs to fit their more flexible lifestyles, there are still some lingering frustrations with remote access to corporate networks that are falling behind the times, and are unable to deliver an optimized telecommuting experience.
In fact, a shocking 77 percent of survey respondents are not completely satisfied with the remote access capabilities they’re given, and 30 percent said they don’t have any remote access at all. That’s a major problem, as 99 percent said “they need to be able to access business files and applications via their computer or mobile device if they’re to get their jobs done.” Reading between the lines, it’s clear that there is substantial room for improvement with regards to the way enterprises are handling their remote access. So what can be done?
Give the people what they want
The fact of the matter is that VPNs enable worker collaboration that could not otherwise be accomplished. And interestingly enough, more than half (57 percent) said they prefer using a VPN over alternative data sharing technologies such as Dropbox. Unfortunately for remote employees far too many enterprises are not implementing the right VPNs that give employees the network access they need.
Truthfully, employees have a right to be disgruntled. With all of the remote access technology available today, there’s really no excuse for connectivity (identified as one of the top issues with VPNs currently) to be a problem at all. That includes when people change their connection from the Wi-Fi at a local coffee shop to a 4G network. This type of seamless roaming is currently a luxury service, delivering optimized connectivity and performance to employees constantly on the go.
As the research indicates, however, moving forward it will be imperative for VPNs to have this functionality and support all types of user devices and operating systems if enterprises hope to keep remote employees happy and efficient. It’s really just that simple.