Archive for the ‘Troubleshoot’ Category

Split Tunneling: Part II

Posted: February 4, 2010 by vpnhaus in Troubleshoot

Last month, we wrote about Rene Poot’s thoughts on split tunneling.  Here is the second installment from that conversation: Spilt tunneling can also be used in conjunction with the local firewall that comes with the NCP client.  Rather than locking the user in to the tunnel as described earlier, one can also just use a shorter [...]

Arcane IP Conflict to Watch Out For

Posted: January 20, 2010 by vpnhaus in Troubleshoot

Every once in a while, someone flags the NCP Help Desk with an arcane VPN connection question. Earlier this week, we came across a blog post by Merrick Chaffer on EMC Consulting Blogs, offering advice on just such an issue, and we thought we’d share it. Merrick decided to solve the problem on his own [...]

Having trouble connecting to the network when you are on the road?  Don’t worry, you are not alone.  When traveling, many users report issues to their network administrators stating they cannot access the company’s network.  Employees complain that they either had connection and it was dropped; they were connected, but no VPN access; or simply [...]

More on Transparent Proxy Issue

Posted: December 5, 2008 by vpnhaus in Posts, Troubleshoot

Following up the Beware the Transparent Proxy…Your Faith In VPNs Might Waiver post – the problem seems to be that the VPN client in question allowed split tunneling (rarely a good idea).  If a split is allowed, not all the traffic goes through the VPN. OR, maybe the VPN client went into sleeper mode or [...]